Here at An Artistic Awakening, I understand that receiving a piece of jewelry can be a sentimental experience. I strive to make sure your experience is a good one. My jewelry is carefully packaged to protect it from damage during transit and shipped quickly from North Pole, Alaska. I also provide tracking information as soon as it becomes available for each shipment, so you can easily monitor the progress of your order. I stand behind my shipping and handling process and take pride in ensuring that you are completely satisfied with your purchase.
WHERE IS THE SHIPPING ORIGIN FOR ORDERS?
From my home to yours. I ship from North Pole, Nestled in the heart of the great state of Alaska.
WILL I BE NOTIFIED WHEN MY ORDER SHIPS?
Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number from the United States Postal Service. This email is separate from the order confirmation email that you receive when you initially place an order. If you have not received either an order confirmation email or a shipping confirmation email within a business day of placing your order, please verify that you have entered your email correctly into the system. If you have any concerns, please contact me @ anartiticawekening.com, and I will be happy to assist you!
HOW DO I TRACK MY ORDER?
Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number from the United States Postal Service. To track your order, please visit https://www.usps.com/ and enter your tracking number, or simply paste your tracking number into Google to see your item in transit.
HOW MUCH DOES SHIPPING & HANDLING COST?
Shipping and handling is always $5.95 for orders. While I wish I could offer free shipping, I am a small business and operate with tight budgets and limited resources. This makes it difficult to absorb the cost of shipping on orders without negatively impacting the range of products my customers have come to know and love. I strive to provide fair and competitive shipping rates that reflect the cost of operations and help to maintain the viability and sustainability of An Artistic Awakening.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Typically, you will receive your order within 5-10 business days of placing it. For orders placed before 2PM AKST, I will generally ship your package on the same business day. For orders placed after 2PM AKST, I will send your order no later than the next business day. Please note that the post office is not open on Saturdays, Sundays and federal holidays.
I know how exciting it is to receive a new piece of jewelry and the anticipation that comes with it. That’s why I am dedicated to working diligently to pick, pack, and ship orders quickly. From the moment an order is placed, I carefully select the appropriate pieces, ensuring accuracy and attention to detail. Your order is then meticulously packaged, taking extra care to protect its beauty and ensure it arrives in perfect condition. My commitment to prompt order fulfillment reflects my dedication to providing exceptional customer service and ensuring your jewelry reaches you as swiftly as possible, so you can enjoy your new treasure.
CAN MY ITEM BE GIFT WRAPPED OR PERSONALIZED?
Unfortunately, I do not offer gift wrapping or personalization currently.
ENJOY YOUR EXPERIENCE WITH AN ARTISTIC AWAKENING
From the moment an order is placed to the moment it arrives at your home, I strive for excellence every step of the way. I work hard to fill the order promptly, with careful packaging, and reliable shipping methods to deliver your one-of-a-kind, nature inspired, handmade item. Your satisfaction is my goal, and I will continue to prioritize and refine my shipping and delivery processes to exceed your expectations.
Thank you, Katherine.